Billing
How does billing work if I upgrade the plan
If you upgrade from one plan to another, our billing method will automatically adjust the amount.
Take a look at this example:
Muster LLC has a Premium plan (Annually) with 10 employees, and if they upgrade to the Enterprise plan (Annually) with the same 10 employees, the charges will be adjusted accordingly.
Muster LLC has already paid $960 for the Premium plan for 10 users, ($96 * 10 = $960) and now if they upgrade to the Enterprise plan which costs $144 per user per year, they will need to pay an additional $480
After the upgrade to the Enterprise Plan:
($144 * 10 = $1440)
Muster LLC has already paid $960 for the Premium plan, so the amount shall be:
($1440 - $960 = $480)
So the final amount will be $480 for 10 users after the above adjustment.
Note:
If you downgrade the plan then the credit remaining on the package downgrade will be adjusted in the next billing cycle.
If you upgrade after a few months, after (e.g. 5 months), our system will calculate the amount for those 5 months and adjust it against the next plan.