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Billing

How Does Billing Work If I Upgrade the Plan?

When you upgrade from one plan to another, TraqNext's billing automatically adjusts the amount.

Muster LLC has the Premium plan (Annual) with 10 employees, already paid at $96/user/year: $96 × 10 = $960 paid

They upgrade to the Enterprise plan (Annual), which costs $144/user/year: $144 × 10 = $1,440 total

Since $960 was already paid toward Premium, the additional amount due is: $1,440 − $960 = $480

Notes:

  1. If you downgrade instead, any remaining credit is applied to your next billing cycle rather than refunded immediately.
  2. If you upgrade partway through a billing period (e.g., after 5 months), TraqNext calculates the prorated amount for the months already used and adjusts it against the new plan's cost.

Related: What does plan upgrading mean · How do prorated charges work

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