FAQ
What to do when you are Invited to join a Team in Application?
When your administrator adds you to TraqNext, you'll receive an email invitation to set up your account and start tracking time.
Steps:
Check your inbox (and spam/junk folder) for the invitation email from your administrator.
Click Join Now, then click on Set Password.
Enter your first and last name.
Create and confirm your password — at least 8 characters, with one uppercase letter, one lowercase letter, one number, and one special character (!@#$%^&*).
Save your credentials and log in to the TraqNext desktop app with your email and new password to start tracking.
Didn't get the invite? Ask your administrator to confirm your email and resend it. Invitation links expire after a set time, so request a new one rather than reusing an old link.
Related: User access levels and roles · Recover your password