How to Find Your Application Logs File?

Find Your Application Logs File

Log files help TraqNext Support investigate issues with your application. If Support asks you to locate and send your logs, follow the steps for your operating system.

Windows

Steps:

Open My Computer / This PC and navigate to: C:\ProgramData\TraqNext\Logs
If you don't see the folder, it may be hidden by default. To show hidden files and folders:
- Windows 7: Click Organize → Folder and search options.
- Windows 10: Click the View menu, then check Hidden items on the right side.

MacOS

Open Finder, click Go at the top of the screen, then select Go to Folder.
Paste this path into the pop-up: ~/Library/Application Support/[application name]